We do NOT take returns.

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Sorry, but for sanitary reasons, we cannot accept returns or exchanges. We know sometimes people buy something online that is different than what they expected. We ask you to have respect and maybe gift the item to someone else who might like it. We understand that personal preferences are completely subjective. What one person might love, another might not have liked it. We always take feedback and try to improve the texture, strength and potency of our products. 

Pre-Ship cancelation or changes.

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After you placed your order if for some reason you need to change or cancel it please contact us as soon as possible. Currently we are using Amazon to ship our orders. We send you shipping confirmation once Amazon has shipped the order, but we place an order with Amazon to send the package to you usually right away to avoid delays. This means that sometimes we are not able to cancel the order even though we have not sent you shipping confirmation. If you placed an order and then realize there is a problem please send us an email right away without delay. 

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Wrong address & returned packages

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We are usually notified that the address is missing some information (usually the unit number) and we will reach out. Incase you put the wrong address and Amazon delivers to your area, please try to contact the house that it was sent to. We are not responsible for wrong addresses if it is a mistake on the customers part. If we had entered the address in wrong then we will re-send another product if its in stock.​

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If the package was returned to us, we will contact you and attempt to redeliver it free of charge.