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FAQ

Who is your supplier?

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We make our own products. We have many different ingredient suppliers depending on the product. Some places where we purchase our goods include Etsy, Amazon, Wholesale supply stores (Canada/USA), the local grocery store and Islamic supermarkets. We have nothing to hide, if you would like to know exactly what company a specific product ingredient is from we will tell you just send us a message. 100% of the supplies are from ethical countries, sourced from any country except for China. 

 

 


What is Halal?

 

We are Muslim and we do not put Haram ingredients in our products. Halal means "permissible" in Islam. Usually in food this means No pork or Pig By-Products. This is the simplified version of the meaning. For something to be Halal, not only do the ingredients need to be Halal but the method must be Halal. We also must not cheat our customers out by not disclosing ingredients, trying to scam customers out of money or rip customers off by mislabeling something. 

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Are your products Halal certified?

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No we are not Halal certified. Halal certification in Canada costs around $2000. It is a way for Non-Muslim companies can prove to the Muslim community that their products are safe for us and thus they can get a stamp of approval from the Halal certification authorities. A Muslim-run business does not need to go through this process. In all honesty, its a money grab. If we wanted to start up our own halal certification company, we literally could also do that.  We fear Allah and we can assure you that we take our transparency seriously. If you are the 1% that does not trust their Muslim sisters without them being extorted for a $2000 ransom yearly to use a little "halal canada sticker", then simply move along to another company because we will never become certified by anyone other than ourselves. ​

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I have allergies do you do custom orders? Can you remove an ingredient? 

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I am sorry, we are unable to make custom orders at this time because we are in "Nomad mode" We currently do not have a permanent home where we can make custom products on demand. We are happy to take recommendations though of a type of product that you would like to see us launch in the future!



What is the expiry date of the products?

 

None of our products "Expire"
 

In general, our products should be their best for on average 6-24 months after opening the product. Over time the essential oils will fade or the product will dry up. Its really not good to keep cosmetics for a very long time because bacteria from your hands will build up in them over time. 




Are your products Vegan?

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No. We use a lot of Beeswax and sometimes Animal-Musk in our products. We do have some Vegan products available. Every one of our products that is vegan friendly will have a vegan logo on the label. None of our products do animal testing because that is prohibited in our religion. 



Do you do collaborations? Sponsorship deals? Advertisements? Press inquiries? 

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Yes, For Collaborations, please see the Collaboration Policy. For other press inquiries or if you wish to run our company ads, Please message us about these topics. We will see what we can do.
 

 


Are you FDA-approved? 

 

The FDA is an American establishment, the Canadian equivalent is Health Canada. In Canada, You are not required to be licensed to sell Cosmetics, but we must give a list of ingredients to Health Canada and follow proper label requirements.

 

Our products are sold as cosmetics.  We do make traditional herbal remedies that come from our religion. We do not claim these are going to cure you, but we are NOT going to deny reality and be prevented from telling you the benefits of these ingredients. We will proudly make health claims our religion says, these health claims are based on what our religion teaches and not based on western science.  

However, none of our products are licensed to treat any illness. We can not make a legal claim guaranteeing that any of our herbal products will cure or treat any illness. It is only Allah that cures. 

 

 

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Do you charge tax? 

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We never charge you tax. Tax collection is against our religion. It's an act of oppression and we strongly are against it. In Canada, you only have to register for a GST tax number after your business makes CAD 30,000, which we do not. Should we ever become a big business in the future, we will absorb the cost from our income and pay it on your behalf. We will never pass the burden onto our customers. 

 

Sadly, some online marketplaces where we sell our goods, automatically take sales taxes from you even though we are under the $30,000 threshold. This is not in our control. 

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Do you give samples?

 

At this time we are in "Nomad mode". This means we do not have a permanent location, thus we do not keep samples on hand that we can send out to people. 

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Didn't answer your question? Please contact us and we will be happy to get back to you.

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