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FAQ

What is Halal?

 

We are Muslim and we do not put Haram ingredients in our products. Halal means "permissible" in Islam. Usually in food this means No pork or Pig By-Products. This is the simplified version of the meaning. For something to be Halal, not only do the ingredients need to be Halal but the method must be Halal. We also must not cheat our customers out by not disclosing ingredients, trying to scam customers out of money or rip customers off by mislabeling something. 

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Are your products Halal certified?

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No we are not Halal certified. Halal certification in Canada costs around $2000. It is a way for Non-Muslim companies can prove to the Muslim community that their products are safe for us and thus they can get a stamp of approval from the Halal certification authorities. A Muslim-run business does not need to go through this process. In all honesty, its a money grab. If we wanted to start up our own halal certification company, we literally could also do that.  We fear Allah and we can assure you that we take our transparency seriously. If you are the 1% that does not trust their Muslim sisters without them being extorted for a $2000 ransom yearly to use a little "halal canada sticker", then simply move along to another company because we will never become certified by anyone other than ourselves.



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Do you have a storefront we can come to?
We do not have a storefront open to customers at this time.

 



Who is your supplier?

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We make our own products. We have many different ingredient suppliers depending on the product. Some places where we purchase our goods include Etsy, Amazon, Wholesale supply stores (Canada/USA), the local grocery store and Islamic supermarkets. We have nothing to hide, if you would like to know exactly what company a specific product ingredient is from we will tell you just send us a message. 100% of the supplies are from ethical countries, sourced from any country except for China. 

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I have allergies do you do custom orders? Can you remove an ingredient? 

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I am sorry, we are unable to make custom orders at this time because we are in "Nomad mode" We currently do not have a permanent home where we can make custom products on demand. We are happy to take recommendations though of a type of product that you would like to see us launch in the future!



What is the expiry date of the products?

 

None of our products "Expire"
 

In general, our products should be their best for on average 6-24 months after opening the product. Over time the essential oils will fade or the product will dry up. Its really not good to keep cosmetics for a very long time because bacteria from your hands will build up in them over time. 




Are your products Vegan?

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No. We use a lot of Beeswax and sometimes Animal-Musk in our products. We do have some Vegan products available. Every one of our products that is vegan friendly will have a vegan logo on the label. None of our products do animal testing because that is prohibited in our religion. 



Do you do collaborations? Sponsorship deals? Advertisements? Press inquiries? 

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Yes, For Collaborations, please see the Collaboration Policy. For other press inquiries or if you wish to run our company ads, Please message us about these topics. We will see what we can do.
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Didn't answer your question? Please contact us and we will be happy to get back to you.

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